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Cancellation and Refund Policy

1. Order Cancellation Policy

·        Customers can cancel their orders within 24 hours of placing them, provided the order has not yet been shipped.

·        To request a cancellation, please contact our support team at sales@bonmillette.com or call us at 9036042926 with your order details.

·        If the order has already been processed or shipped, cancellation requests will not be accepted.

2. Refund Policy

·        Refunds are only applicable for defective, damaged, or incorrect products received.

·        Customers must initiate a refund request within 7 days of receiving the order by contacting our support team with relevant proof (photos/videos of the product and packaging).

·        Once the request is approved, we will initiate the refund to the original payment method within 7-10 business days.

·        Shipping charges are non-refundable unless the return is due to an error on our part.

3. Return and Replacement Policy

·        Due to the perishable nature of our products, we do not accept returns unless the item is defective or damaged upon arrival.

·        If eligible, we will offer a replacement of the same product or issue a refund if a replacement is unavailable.

·        Customers must provide necessary details and proof to process the return request.

4. Non-Refundable Items

·        Products that have been opened, used, or tampered with.

·        Orders canceled after the 24-hour cancellation window.

·        Items without valid proof of damage or defect.

5. Refund Processing Time

·        Once approved, refunds will be processed within 7-10 business days.

·        The time taken for the amount to reflect in your account depends on your payment provider.

6. Contact Us For any cancellation, refund, or return-related queries, please reach out to us at:

Bon Millette
Website URL: https://bonmillette.com/
Address: Navasari Foods Private Limited
Shed No 45, Katha No 125, 06th Cross, Hanumantha Nagar, Srigandadha Kavalu,
Sunkadakatte, Bengaluru - 560091
Email: sales@bonmillette.com
Phone Number: 9036042926

We appreciate your trust in Bon Millette and strive to provide you with the best shopping experience!